Assistant Manager, Applications (SAP) at Oando Plc

Oando Plc is one of Africa’s largest integrated energy solutions provider with a proud heritage. It has a primary listing on the Nigeria Stock Exchange and a secondary listing on the Johannesburg Stock Exchange. With shared values of Teamwork, Respect, Integrity, Passion and Professionalism (TRIPP).

We are recruiting to fill the position below:

Job Title: Assistant Manager, Applications (SAP)

Location: Port Harcourt, Rivers
Job Type: Full-time
Reports to: Head, Information Technology

Overall Purpose of Job

  • The Assistance Manager Application (SAP) is responsible for planning and coordinating the processes required for the provision and management of SAP enterprise resource planning (ERP) systems necessary for business operations.
  • The role involves applying proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of mission-critical SAP modules and systems.

Job Responsibilites

  • SAP lifecycle management (including definition, design, development, upgrade, testing, validation, release, maintenance, and retirement of SAP modules and related databases), SAP portfolio management, IT Strategy, SLA and Vendor/Relationship Management, People Management, Continual Service Improvement, Program Management.

Responsibilities:

  • Conceptualize and develop strategies for the design and implementation of SAP modules to be applied across the Oando Group and Affiliate Companies
  • Identify and plan for future SAP needs, partner with various service providers to obtain best practice SAP solutions that align with the company’s strategic direction and service excellence culture
  • Maintain a leading-edge view on developments in SAP and adjacent technologies
  • Management of SAP Technical and Functional teams to investigate and develop new solutions to address a business opportunity, working alongside various stakeholders, from business requirements and strategy through planning and completion
  • Assemble and lead cross-functional technical teams to evaluate, install, configure, and deploy new SAP modules, enhancements, and/or upgrades throughout the enterprise
  • Ensure that SAP implementations meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues
  • Collaborate with analysts, designers, and system owners in the testing of new SAP functionalities and applications
  • Manage and ensure that all SAP systems are integrated and interoperable, and that operational configuration changes and updates are supported and implemented timely, accurately, and as per specifications
  • Plan, design, and test Disaster Recovery Procedures for SAP systems to support business continuity and minimize risk
  • Provide technical and strategic advice to the Head of IT on SAP requirements in a changing business environment
  • Compile and maintain inventory of company SAP licenses, modules, and their corresponding contracts/agreements
  • Review and analyze existing SAP applications’ effectiveness and efficiency, then develop strategies for improving or leveraging these systems
  • Research and make recommendations on SAP products and services in support of business process and development efforts
  • Coordinate feasibility studies for SAP modules under consideration for purchase, and give technical, business process, and commercial advice based on findings
  • Cultivate and disseminate knowledge of SAP best practices
  • Keep up to date with SAP industry developments, driving innovation and effective change
  • Develop and manage SAP team capabilities, ensuring a balance of in-house and third-party resources
  • Develop and communicate SAP training and documentation for end users, hold clinics as necessary, and manage other user-related activities
  • Partner with the service delivery team, business information teams, and process owners to evaluate requirements and determine the best technical approach for SAP solution delivery
  • Negotiate contracts with SAP service providers and affiliate companies
  • Provide management oversight for all outsourced SAP service providers, negotiate SLAs, define and implement service improvement plans
  • Build strategic partnerships with critical SAP vendors and optimize spend through benchmark with industry standards
  • Work with the Service delivery team to build a business-aligned maintenance plan for SAP solutions that aligns with business value and SLA requirements
  • Ensure SAP project deliverables comply with all business standards, policies, and processes, obtaining sign-off where applicable.

Person Specification

  • 1st Degree in Computer Science, Information Systems, Business Administration, or other related area
  • Minimum of 10 years cognate work experience ,3 of which must have been at a senior level in a reputable organization/institution
  • At minimum 5 – 7 years of experience working with any of the SAP modules below: –
  • SAP FICO (Finance & Controlling)
  • SAP SD (Sales & Distribution)
  • SAP MM (Material Management)
  • SAP PM (Plant Maintenance)
  • SAP PS (Project System)
  • SAP ABAP
  • SAP Basis
  • SAP JVA
  • SAP certification in relevant modules (e.g., SAP S/4HANA, SAP ECC)
  • ITIL intermediate Certification
  • Project management certification (e.g., PMP, PRINCE2)
  • TOGAF Certification is a plus Broad technical and cross-domain capabilities
  • Business Development Proficiency
  • Strong Analytical and Client Relationship Management Skills
  • Strong finance and accounting numeracy.

Key Performance Indicators:

  • Clear understanding of SAP methodology and best practices
  • Level of compliance with SAP implementation and development methodologies
  • % deviation of forecasted versus actual cost of SAP services within defined tolerance limits
  • Effectiveness of support for SAP modules
  • Responsiveness to user / SAP maintenance support
  • Uptime of key SAP business applications
  • Adequacy of SAP version control procedure
  • % of outage due to changes (planned unavailability)
  • Teamwork/mentoring/innovation
  • % of SAP service availability per SLA negotiated
  • Quality of technical advice and solutions to SAP problems and issues
  • % reduction in SAP application failure within the financial year
  • Safety of information on SAP databases
  • Number of customer surveys conducted within the year and satisfaction level of over 70% respondents.

Required Competencies:

  • Understanding of Oil and Gas industry
  • Extensive experience with SAP core modules and applications
  • Technically fluent in SAP programming languages, including ABAP
  • Strong project management skills and substantial exposure to SAP project-based work structures
  • Excellent track record of translating an organization’s goals and objectives into differentiating SAP deployments
  • Excellent written and oral communication skills
  • Excellent listening and interpersonal skills
  • Ability to communicate ideas in both technical and user-friendly language
  • Budgeting, Budget Control, and Budget Monitoring skills
  • Experience using formal change control processes and SAP version control systems
  • Excellent technical architecture and technical support documentation skills
  • Customer Focus/Service Orientation
  • Knowledge of IT infrastructure and Security architecture as it relates to SAP
  • Analytical Thinking & Conceptualization
  • Deep understanding of SAP integration with other enterprise systems
  • Experience in SAP performance tuning and optimization
  • Good time management and coordination Skills
  • Strong Analytical and Client Relationship Management Skills
  • Experience of working with different disciplines (Finance, Supply Chain, Human Capital Management, Business & Operations, External Vendors).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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